1. ORDER PROCESSING
1.1. Processing Time: We are committed to processing orders promptly. Orders are typically processed within 1 business day of being placed. Please note that orders placed on weekends or holidays may be processed on the following business day.
1.2. Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as confirmation of your order details and receipt.
2. SHIPPING METHODS AND RATES
2.1. Shipping Methods: We offer standard shipping for most orders. The estimated delivery time for standard shipping is 2-4 business days, depending on your location.
2.2. Shipping Rates: Shipping rates vary based on the selected shipping method, order value, and destination. The applicable shipping charges will be displayed during the checkout process.
3. DELIVERY TIME
3.1. Varied Delivery Times: The delivery time for your order may vary depending on the chosen shipping method and your location. Please note that unexpected weather conditions or carrier delays may impact the estimated delivery time.
4. TRACKING INFORMATION
4.1. Tracking Updates: Once your order has been shipped, you will receive tracking information via email. This tracking information allows you to monitor the status and location of your shipment in real-time.
5. INTERNATIONAL SHIPPING
5.1. Limited to Thailand: Currently, our shipping services are limited to addresses within Thailand. We do not offer international shipping options. We apologize for any inconvenience this may cause.
6. ORDER CHANGES
6.1. Changes After Processing: If you need to make changes to your order, please contact us as soon as possible. Once an order has been processed, changes may not be possible. Our customer support team will assist you to the best of our ability.
7. UNDELIVERABLE PACKAGES
7.1. Address Accuracy: It is essential to provide accurate and complete shipping information during the checkout process. If a package is returned to us due to an incorrect or incomplete address provided by the customer, additional fees may apply for re-delivery.
7.2. Contact Us: If you believe your package is undeliverable or if you encounter any issues with the delivery of your order, please contact us for assistance. We will work to resolve the matter promptly.
This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased through our website. By placing an order with us, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this policy. If you have any questions or require further assistance, please contact our customer support team.