At Wishlist101, we’re committed to ensuring your satisfaction with our fashion products. In case you receive a damaged or defective item, our straightforward return process guarantees a hassle-free resolution. Here’s how it works:
1. Initiate the Return: Reach out to our support team via email within 3 days of receiving the item.
2. Provide Details: When contacting us, please include your order number, along with comprehensive information about the damage or defect. Adding clear photos will help expedite the process.
3. Review and Guidance: Our dedicated team will carefully assess the situation and provide you with guidance and instructions on the next steps.
4. Options on Approval: Upon approval, you’ll have the choice between a full refund or a replacement for the damaged or defective item.
Please ensure:
- Return the item in its original packaging.
- Ensure that no misuse or damage occurred beyond normal wear and tear.
- Include all tags, labels, and accessories as received.
Please note:
- This return policy applies exclusively to items purchased on Wishlist101.
- It does not cover items that have been altered, customized, or worn.
- Normal wear and tear is not considered eligible for returns or refunds.
- Refunds are not provided for change of mind or sizing issues.
For further assistance or to initiate a return, please don’t hesitate to contact our support team. Your satisfaction is our priority at Wishlist101.